Legal

Privacy Policy.

Your privacy matters. This policy explains what information Roller Zone collects, how we use it, and the choices you have.

Last updated: September 13, 2026

1. Information We Collect

When you book an event, request a consultation, sign a waiver, or make a payment, Roller Zone collects the following information:

  • Contact details: your name, email address, phone number, and event address.
  • Event details: your preferred date, package selection, add-ons, estimated attendance, and any notes you share about your event.
  • Payment information: payments are processed securely through Stripe. Roller Zone does not store your credit card number, CVV, or full card details. Stripe handles all payment data under its own PCI-compliant systems.
  • Waiver signatures: the name and signature of each skater (or their parent/guardian) who signs the Roller Zone liability waiver.
  • Communications: messages you send us through our contact form, email, or social media.

2. How We Use Your Information

We use your information to:

  • Process and confirm your event booking and payment.
  • Communicate with you about your event, including reminders and balance-due notices.
  • Collect signed liability waivers from participants.
  • Respond to your inquiries and provide customer support.
  • Improve our website, services, and event experience.
  • Comply with legal and tax obligations.

3. How We Share Your Information

Roller Zone does not sell your personal information. We share data only with service providers who help us operate:

  • Stripe — processes all payments. Your card data is handled directly by Stripe and never passes through our servers.
  • Email delivery — we use a managed email service to send booking confirmations, reminders, and responses to your inquiries.
  • Hosting and analytics — our website and database provider store your booking and waiver records securely.

We may also disclose information when required by law or to protect our rights, safety, or property.

4. Data Retention

We retain booking records, waiver signatures, and payment summaries for as long as needed to provide our services and meet legal or tax requirements. You may request deletion of your personal data at any time, subject to these obligations.

5. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve the experience. You can control cookies through your browser settings. We do not use cookies to identify you personally for advertising.

6. Your Rights

You may request to:

  • Access the personal information we hold about you.
  • Correct inaccurate or outdated information.
  • Request deletion of your personal data, subject to legal retention requirements.
  • Opt out of non-essential marketing communications.

To exercise any of these rights, contact us using the information in Section 8 below.

7. Children's Privacy

Roller Zone hosts events that may include minors. Parents or legal guardians must sign the liability waiver on behalf of any participant under 18. We do not knowingly collect personal information directly from children beyond what is needed for event participation and safety.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out.

Contact Roller Zone
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